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MignonandMignon

Replacement Shipping For MignonandMignon Customers

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$5.00

Shipping to United States: Free


(339)

Replacement Shipping For MignonandMignon Customers

Basic replacement shipping and handling service for our lovely customers!

PLEASE NOTE:
This listing does NOT comprehensively reflect our replacement process, and is meant to be used only in certain cases.
If you have a problem with your purchase, please message us so that we can assist you accordingly.

Shipping from United States

Processing time

1 business day

Estimated shipping times

  • Canada : 1 - 2 weeks
  • United States : 2 - 5 business days
  • Europe : 1 - 3 weeks
  • Asia Pacific : 2 - 3 weeks
  • Latin America and the Caribbean : 1 - 2 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)

    • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    Gift wrapping and packaging

    Every piece we make comes with its own complementary gift box. We never include a receipt or a invoice.

    "Ship by" date and "Delivery" date

    Please note that "ship by" date is NOT equivalent to the actual "delivery" date.

    - SHIP BY DATE: When your package leaves our studio.
    You may find the expected ship by date on your invoice. Please add 3-5 business days (Domestic) / 7-14 business days (International) after the expected ship by date to estimate the actual delivery date.

    - DELIVERY DATE: When your package arrives to you.
    We cannot guarantee your delivery time as this fully depends on the carrier. To find out your expected delivery date, please use the USPS tracking service.

    Care instructions

    We don’t want your special moment to fade.
    To maintain the quality of your new mignon&mignon jewelry, please:
    - Remove it when going to sleep, pool, beach, or spa
    - Avoid contact with perfumes, body oils, and other chemicals, including household cleaners. Never use chemical jewelry cleaners as these will do more harm than good.
    - For light cleaning, gently polish with a dry, lint-free cloth to avoid scratching. Avoid water when cleaning.
    - Store your beloved jewelry in a cool dry place.

    Sizing details

    STANDARD NECKLACE: 17.5"
    STANDARD BRACELET: 6-8"

    If you would like to customize it to your own size, please see below.

    Custom and personalized orders

    If you need a shorter or longer chain, please let us know the total length of chain you need at checkout (up to 24"). If it is longer than 19", we might charge you a little extra.

    Most of detailed customization and personalized request can be left on a buyer's note when checking out.

    Business days?

    Business days refer to the weekdays (between Monday to Friday) and do not include public holidays and weekends.

    Please therefore do not count Saturdays, Sundays, or any national holidays when calculating your shipping time.

    Wholesale availability

    We have wholesale offers!
    Minimum purchase for wholesale discount is 20 pieces. If you would like to know more about the details, please message us or send us a "convo"!

    Reviews (339)

    Average:


    The chain on my last necklace unfortunately broke. I tried to put the pendant on different chains that I already had, but it wouldn't fit. I reached out to the seller and they told me that I could get a replacement so long as I paid the $5 shipping. I thought they just meant the chain! To my surprise, I got the entire necklace again (chain and pendant). I'm so happy! The quality of this necklace looks just as nice as the previous one. I've always had such a good experience buying jewelry from here, and I'm so happy I can wear this necklace again. Thank you <3

    There was a spelling error (not theirs) on my first order. They shipped a new item free of charge!! So beautiful.

    It is perfect, thank you!

    Ordered a part for a necklace I already had, and the customer service was prompt, thoughtful, and very helpful.


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